Last updated: 17/10/2025
1. Acceptance & Scope
By accessing this website or engaging SIS Sundist IT Services FZ-LLC (“SIS”, “SIS-IT”, “we”, “our”) for any services, you (“Client”, “you”) agree to be bound by these Terms & Conditions.
These Terms apply to all website visitors, prospects, and contracted clients. Any conflicting terms proposed by a client are only valid if expressly accepted in writing by SIS-IT.
2. Orders, Pricing & Payment
- All quotations and proposals issued by SIS-IT are non-binding until formally accepted in writing or through an official Purchase Order.
- Prices exclude taxes, customs, and duties unless specified otherwise.
- Payments must be made within the agreed payment term specified on the invoice.
- In case of late payment, SIS-IT reserves the right to suspend services and apply administrative or legal recovery measures.
3. Delivery, Risk & Returns
- Delivery schedules are estimated and provided in good faith.
- Risk transfers to the Client once goods or deliverables are dispatched or access is granted.
- Clients must inspect and report any issue within 5 working days of delivery. After that, deliverables are considered accepted.
4. Website Use & Intellectual Property
- All content on sis-it.net, including text, visuals, code, and trademarks, is the property of SIS-IT or its licensors and may not be copied, reused, or distributed without prior written consent.
- The website may include links to third-party sites; SIS-IT is not responsible for their content or policies.
- Unauthorized attempts to penetrate, disrupt, or extract data from the website are strictly prohibited.
5. Confidentiality & Intellectual Property Rights
- All business, technical, and contractual information exchanged between SIS-IT and the Client is considered confidential.
- SIS-IT retains all intellectual property rights over methodologies, frameworks, tools, and pre-existing materials.
- Unless otherwise stated, the Client receives a non-exclusive right to use deliverables internally.
6. Warranties & Liability
- SIS-IT delivers products and services with professional care and in accordance with agreed specifications.
- All hardware products include a 12-month warranty, starting from the date of shipment.
- Except where expressly stated, all services are provided “as-is” without implied warranties.
- SIS-IT shall not be liable for any indirect, incidental, or consequential damages.
- Total liability, if applicable, shall not exceed the total paid amount for the related service engagement.
7. Data Protection & Privacy
- SIS-IT respects applicable data protection laws, including UAE data provisions and GDPR principles where relevant.
- Personal data collected through forms, service requests, or contractual engagements is used strictly for business communication and service performance.
- More details can be found in the Privacy Policy.
8. Compliance & Legal Use
- Clients agree to use SIS-IT’s services and website in compliance with applicable laws and regulations.
- Any use related to unlawful activities, data abuse, export-controlled technologies, or unauthorized access is strictly prohibited.
9. Force Majeure
SIS-IT is not liable for delays or service interruptions caused by events outside reasonable control including, but not limited to, natural disasters, cyberattacks, governmental restrictions, strikes, or network outages.
10. Termination
- Either party may terminate a service contract in case of material breach not cured within the notified rectification period.
- Upon termination, all outstanding invoices remain due. Confidentiality and IP clauses survive termination.
11. Updates to Terms
SIS-IT may update these Terms periodically to reflect legal, operational, or commercial changes. Continued use of the website or services after updates constitutes acceptance of revised Terms.
12. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the United Arab Emirates (Dubai jurisdiction) unless otherwise contractually agreed.
- Any dispute shall first be addressed amicably. If unresolved, it shall be submitted to the competent courts or arbitration authority in Dubai.
13. Contact Us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
SUNDIST IT SERVICES – FZCO
- Dubai Silicon Oasis, DDP, Building A2 Dubai, UAE
- Phone: +971-58-594-6145
- sales@sis-it.net
